Accessibility a variety of support channels that may help you resolve your issue in the simplest way achievable. All the support channels are built-in into the application, applying synthetic intelligence (AI) algorithms to advise the top channel to resolve your challenge.
From incident administration to self-services, our service desk modules are meant to maintain your services desk efficient and also your client satisfaction degrees large.
You only have to start out SAP Assistance Connector just in case the community relationship is not but in connected standing.
Log in for getting support to your SAP solutions through SAP for Me, and accessibility alerts, metrics, and insights regarding your products portfolio all in one spot.
From its inception, SAP's Customer Support has stood out for its expanded role beyond bug fixes and issue resolutions. Day by day responsibilities include things like fixing tickets and resolving troubles, all aimed toward maximizing client enterprise worth, securing investments, and optimizing SAP operations. We've been a proactive business enterprise husband or wife devoted to aiding consumers attain their plans.
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Request a remote company in your behalf, and make sure all stipulations, to ensure a productive assistance scheduling
Support offers and support offer stacks are unveiled for you In accordance with schedules to assist you in planning your software package updates.
The SAP Company Support portfolio will help you change, adopt, combine and prolong your SAP answers with focused content material designed to achieve business enterprise results.
The adjustment does not stand for a rise in checklist prices for SAP support choices. Influenced consumers and partners are going to be notified in accordance Along with the respective regionally agreed contractual stipulations. Read the entire statement in English or German.
With all the SAP for Me Cellular app, you can easily connect with SAP from everywhere and at at any time. You'll have finish transparency into your SAP item portfolio all in a single place.
trending content which implies in actual-time which KBAs/SAP Notes are well-liked with our customers.
You’re scaling up, you’re expanding, you’re thriving along with your IT service is lagging get more info guiding and struggling to help keep up.
The chat transcript and all of the attachments will always be captured and recorded in the situation log, whether the situation is resolved promptly or not.