The brand new SAP Services and Support book describes SAP's offerings in a clear, comprehensible way and addresses dissimilarities among the necessities of recent clients and expert users.
From incident administration to self-services, our services desk modules are intended to maintain your assistance desk economical along with your client gratification levels high.
SAP again sets the standard in customer support innovation, with SAP for Me recognized for its AI-powered options, personalized person experience, and seamless support services. Very pleased to get honored by the ASP!
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SAP's predictive and preventative support capabilities and functionalities assistance take care of complications before they occur. Illustrations include things like:
option to subscribe to frequent updates about outage events and its resolution right up until the outage has become resolved.
Every little thing which the IT team ought to be effective check here and in shape to support the demands with the business – not just the IT Division.
Increase effectiveness with our ChatGPT integration, enabling agents to quickly detect methods and craft responses without the need of leaving the interface.
Beyond merely controlling IT, Sunrise empowers your support desk to soar, elevating your overall IT Procedure's performance whilst guaranteeing Remarkable person gratification.
The SAP GoingLive Test safeguards your SAP Resolution to some clean start out of generation. This proactive provider mitigates the pitfalls that come up from non-exceptional program and company course of action configuration. It ensures a technically sturdy Procedure from the start and therefore shields your company.
Acquire insights into how this ERP-centric method ensures traceable and auditable carbon details even though offering genuine-time environmental and economical affect Evaluation to help smarter organization decisions.
Patches are code-corrections for a certain Edition of an SAP product. Support offers are a group of one or more patches. Finally, support deal stacks are a group of support offers.
Built-In Support provides you with proactive and individualized recommendations from inside your products, provides you with guided usage of SAP information and support gurus, and minimizes effort to acquire support customized on your SAP solution.
Support with Person Administration like S-user administration, authorization inquiries or password reset assistance